Solutions
SIP trunking for regional banks
Keep every branch and department reachable, manage them all from one place, and keep calls flowing when a branch is unavailable.
What is SIP trunking?
SIP trunking replaces traditional phone lines with voice service delivered over your internet connection. Your existing PBX connects to Resonance Telcom using SIP, the standard protocol for internet calling, and we connect your calls to the public phone network.
Instead of paying for a fixed bundle of copper lines, you pay for the number of simultaneous calls you actually need, and you can change that number from a portal in minutes.
The benefits of SIP trunking for regional banks and credit unions
Branches on one account
Manage every branch and back office from one portal, with separate trunks and numbers for each location.
Lower line costs
Replace per-branch line bundles with channels sized to the calls each location actually handles.
Direct numbers for branches and departments
Members and customers reach their branch, lending or card services at a dedicated number.
Reroute calls when a branch closes
If a branch is closed for weather or an outage, point its numbers at another branch from the portal.
Call records for oversight
Review call records for every branch centrally, and export them for your own reporting.
Why banks choose Resonance Telcom
- Branch consolidation onto one account simplifies management and billing.
- Calls can be rerouted from the portal when a location is unavailable.
- Central call records give operations teams visibility across every branch.
FAQs
Can each branch keep its own number?
Yes. Each branch can have its own numbers, routed to the right extensions in your phone system.
Can calls be rerouted during an outage?
Yes. Because numbers live in the network, you can point them at another branch or destination from the portal.
Can we review call records centrally?
Yes. Call records for every trunk on your account are available in one portal and can be exported.
Ready to move your phones to SIP?
Tell us about your phone system and how many calls you handle. We will put together a plan that fits.