Solutions
SIP trunking for local government
Keep residents connected to every department and building with calling that is easy to budget and easy to reroute when plans change.
What is SIP trunking?
SIP trunking replaces traditional phone lines with voice service delivered over your internet connection. Your existing PBX connects to Resonance Telcom using SIP, the standard protocol for internet calling, and we connect your calls to the public phone network.
Instead of paying for a fixed bundle of copper lines, you pay for the number of simultaneous calls you actually need, and you can change that number from a portal in minutes.
The benefits of SIP trunking for local governments
Lower costs for taxpayers
Pay for the simultaneous calls your offices really carry instead of maintaining a line for every desk.
Direct numbers for every department
Residents reach the clerk, permits, parks or public works directly, without a chain of transfers.
Buildings on one account
City hall, libraries, community centers and field offices can all run on one account with one portal.
Reroute calls during closures
If a building closes for weather or repairs, point its numbers at another office or destination from the portal.
Predictable budgeting
A flat monthly rate per channel and per number makes the phone line item simple to forecast.
Why local governments choose Resonance Telcom
- Every department stays reachable at its own number.
- Calls can be rerouted from the portal when a building is unavailable.
- Simple per-channel pricing makes budget planning straightforward.
FAQs
Can departments keep their own numbers?
Yes. Each department can have its own number, routed to the right extension or ring group in your phone system.
Can calls be rerouted if a building closes?
Yes. Because numbers live in the network, you can point them at another site, trunk or destination from the portal.
How is billing handled?
You pay a flat monthly rate per channel and per number, on one bill for the whole account.
Ready to move your phones to SIP?
Tell us about your phone system and how many calls you handle. We will put together a plan that fits.